FAQ | Graphy Mate

COMMON QUERIES

Get The Answers You Need

As a dedicated professional, I have taken the initiative to anticipate the common inquiries that clients may have and have provided comprehensive responses to each of them. If there is still information that you require, please do not hesitate to reach out to me, and I will respond promptly to ensure that you are fully informed.

Q. What are your preferred methods of communication with clients, and are phone calls an option?

Primarily, I correspond with my clients through email and WhatsApp. Nevertheless, should you prefer to have a call, I would be more than delighted to accommodate your request.

Q. What unique approach or design philosophy do you bring to your work that sets you apart from other designers in the industry?

I have an ability to juggle multiple tasks simultaneously and generate designs.
This skill, combined with my creativity and attention to detail, allows me to produce designs that meet the unique needs and requirements of each client, while attracting and engaging their target audience.

Q. What is your design process?

As a professional graphic design service provider, my design process typically involves the following steps:

Consultation: I begin by consulting with the client to determine their specific design needs and preferences.
Research: Next, I conduct thorough research to gain a better understanding of the industry, target audience, and competition.
Concept Development: Using the information gathered during the consultation and research phases, I develop several design concepts that align with the client's goals and vision.
Feedback and Revisions: Once the initial concepts are presented, I work with the client to gather feedback and make any necessary revisions.
Refinement: I refine the design until the client is completely satisfied with the final product.
Delivery: Finally, I deliver the final design in the preferred format(s) and provide any necessary support to ensure that the client is able to use the design effectively.

Overall, my design process is tailored to meet the unique needs of each client, and I work collaboratively with them throughout the entire process to ensure that their vision is brought to life in a visually appealing and effective way.

Q. Do you work with your clients remotely?

Yes, I am equipped to work with clients remotely. In fact, many of my clients are located in different parts of the world, and I use various online communication tools to collaborate with them.
By working remotely, I am able to offer flexible working hours that can accommodate clients in different time zones, and I am able to deliver design projects on time, every time.

Q. What file formats do you provide for the final design?

Raster Files: I provide raster files in formats such as PNG, JPEG, and TIFF. These files are suitable for designs that do not need to be scaled up or down and are typically used for web or digital applications.
Print-Ready Files: I provide print-ready files in formats such as PDF or Adobe InDesign (INDD). These files are designed specifically for printing and include proper bleed and crop marks.

Overall, I ensure that the final design files are delivered in the appropriate formats to ensure that they can be used effectively across various mediums, whether it is digital or print.

Q. Do you do printing?

As a graphic designer, I specialize in creating digital designs, and I do not typically handle printing services.

Q. Do you do small projects?

Yes, We are happy to work on small projects too. Size of project don’t matter as we mainly focus on serving our clients with their satisfaction. Contact Us to discuss your project.

Q. Validity of project?

The validity of Project remains for 30 days once the order placed, post 30 days it would count as a new project. Therefore, we look forward to the possibility of working with you again on future projects, as every endpoint represents a new starting point in our professional relationship.

Q. Can I update the website myself once it’s built?

We strongly encourage our clients to keep their website content up-to-date after it is built, as this is crucial for maintaining online visibility and attracting new visitors to the site. By updating the website with fresh and relevant content regularly, you can keep your audience engaged and establish yourself as an authoritative source in your industry.

Please feel free to contact us if you have any questions or require assistance with updating your website.

Q. What is the difference between CMS, DNS, hosting, FTP?

DNS – Domain Name System. It connects your domain name and web host IP address to make your website live
Hosting – Hosting is the location of all your website files. The hosting provider allocates space for your files on a server

FTP – File Transfer Protocol is the method of accessing and transferring files between computers. FTP offers secure and encrypted transfers by preventing your files from unauthorized access
CMS – CMS is the platform where your website is built. CMS helps in managing your website content and also allows you to add users to your website with their respective access levels

Q. I already have a domain name, can I use this for my website?

That sounds great. If you already have one and that suits your business, we can very well proceed with it.

Q. What makes a successful banner ad?

A successful banner ad should be eye-catching. It often relies on images or other media. Any text needs to be short and tightly focused. Animation, GIFs, and video can also make viewers more likely to pay attention to or even click on your ad.

Q. Why banner ads are important?

To ensure the success of your banner ad, it is crucial to create an eye-catching design that effectively communicates your message and engages your target audience. This often involves the use of images, animation, GIFs, and video to capture the viewer's attention and increase the likelihood of click-throughs.
Text should be concise and tightly focused, delivering a clear and compelling message that aligns with your brand and business objectives.

COMMON QUERIES

Get The Answers You Need

Q. What are your preferred methods of communication with clients, and are phone calls an option?

Primarily, I correspond with my clients through email and WhatsApp. Nevertheless, should you prefer to have a call, I would be more than delighted to accommodate your request.

Q. What unique approach or design philosophy do you bring to your work that sets you apart from other designers in the industry?

I have an ability to juggle multiple tasks simultaneously and generate designs. This skill, combined with my creativity and attention to detail, allows me to produce designs that meet the unique needs and requirements of each client, while attracting and engaging their target audience.

Q. What is your design process?

As a professional graphic design service provider, my design process typically involves the following steps:

Consultation: I begin by consulting with the client to determine their specific design needs and preferences.

Research: Next, I conduct thorough research to gain a better understanding of the industry, target audience, and competition.

Concept Development: Using the information gathered during the consultation and research phases, I develop several design concepts that align with the client's goals and vision.

Feedback and Revisions: Once the initial concepts are presented, I work with the client to gather feedback and make any necessary revisions.

Refinement: I refine the design until the client is completely satisfied with the final product.

Delivery: Finally, I deliver the final design in the preferred format(s) and provide any necessary support to ensure that the client is able to use the design effectively.

Overall, my design process is tailored to meet the unique needs of each client, and I work collaboratively with them throughout the entire process to ensure that their vision is brought to life in a visually appealing and effective way.

Q. Do you work with your clients remotely?

Q. What file formats do you provide for the final design?

Raster Files: I provide raster files in formats such as PNG, JPEG, and TIFF. These files are suitable for designs that do not need to be scaled up or down and are typically used for web or digital applications.

Print-Ready Files: I provide print-ready files in formats such as PDF or Adobe InDesign (INDD). These files are designed specifically for printing and include proper bleed and crop marks.

Overall, I ensure that the final design files are delivered in the appropriate formats to ensure that they can be used effectively across various mediums, whether it is digital or print.

Q. Do you do printing?

As a graphic designer, I specialize in creating digital designs, and I do not typically handle printing services.

Q. Do you do small projects?

Yes, We are happy to work on small projects too. Size of project don’t matter as we mainly focus on serving our clients with their satisfaction. Contact Us to discuss your project.

Q. Validity of project?

The validity of Project remains for 30 days once the order placed, post 30 days it would count as a new project. Therefore, we look forward to the possibility of working with you again on future projects, as every endpoint represents a new starting point in our professional relationship.

Q. Can I update the website myself once it’s built?

Q. What is the difference between CMS, DNS, hosting, FTP?

DNS – Domain Name System. It connects your domain name and web host IP address to make your website live

Hosting – Hosting is the location of all your website files. The hosting provider allocates space for your files on a server

FTP – File Transfer Protocol is the method of accessing and transferring files between computers. FTP offers secure and encrypted transfers by preventing your files from unauthorized access

CMS – CMS is the platform where your website is built. CMS helps in managing your website content and also allows you to add users to your website with their respective access levels

Q. I already have a domain name, can I use this for my website?

That sounds great. If you already have one and that suits your business, we can very well proceed with it.

Q. What makes a successful banner ad?

A successful banner ad should be eye-catching. It often relies on images or other media. Any text needs to be short and tightly focused. Animation, GIFs, and video can also make viewers more likely to pay attention to or even click on your ad.

Q. Why banner ads are important?

I have an ability to juggle multiple tasks simultaneously and generate designs.
This skill, combined with my creativity and attention to detail, allows me to produce designs that meet the unique needs and requirements of each client, while attracting and engaging their target audience.